Mastercard Debit Card
Fees at ATMs
Our Prairie Federal Credit Union Debit/ATM cards are part of the MoneyPass Network. What does this mean for you? Whenever you go to an ATM that supports Money Pass you will receive a surcharge-free transaction. If you use a Prairie Federal Debit /ATM card in our lobby ATM machine there will be no fees! The Moneypass website has an ATM locator to assist you in finding a surcharge-free ATM when you are traveling, and an app available for your smartphone. If you don’t have a Debit/ATM card and are interested in opening one, stop in and any of our tellers will be able to assist you.
Information About Overdrafts
An overdraft occurs when you do not have enough money in your accounts to cover a transaction, but we pay them anyway. Currently if you do not have enough money in your account at the time of an ATM withdrawal or an everyday debit card transaction you will be declined. If you would like the Credit Union to pay these transactions on your behalf at the point of purchase you must opt-in. What fees will you be charged if the credit union pass your overdraft transactions? There will be a fee of $30 each time an overdraft transaction is paid. NO ATM/DEBIT CARD TRANSACTION WILL BE PAID UNTIL YOU SIGN THE OPT-IN FORM AVAILABLE AT THE CREDIT UNION.
Please keep us in mind if you have moved! It is important that we have a correct phone number and address on file so that you can receive your statement, debit or credit card re-issues and important notices. You can change your address by mailing in a signed request, calling us, or stopping in.
Give us a call or stop in before you travel, and we’ll make sure your card works while you’re away from home.
Pin Change: 1-800-992-3808
Lost or Stolen: 1-800-528-2273
Activation Menu: 1-800-472-3272
Audio Response: 1-800-291-3806
*Keep in mind that you must call from the phone number you have on file with us in order to activate a card or change a PIN.
(International Cardholders call: 812-647-9794).
If you use this after hours number, please also be sure to call our office on the next business day so that a replacement card can be ordered.