Aspire Credit Union in Minot, ND, is looking for an energetic, service-minded individual who is enthusiastic about learning while serving our members. We are now hiring a full-time Member Service Representative. This position will provide the opportunity to expand your financial knowledge through education and hands-on learning.

What will make you successful in this role?

• Providing friendly, courteous, customer service with a positive attitude. Greeting customers with a smile and acknowledging customers immediately.
• Process transactions accurately and efficiently in a fast-paced environment.
• Ask questions and employ listening and communication skills effectively to uncover customer needs and make referrals to the appropriate contacts
• Adhering to all operational, security, risk, and regulatory policies and procedures.
• Demonstrating Aspire CU service standards of accuracy, responsiveness, courtesy, partnership, and responsibility along with other service expectations.
• Working as a team by maintaining helpful and courteous interactions with others and keeping communication lines open.

Skills:

•  Effective interpersonal/customer service skills
• Basic computer skills
• Excellent verbal and written communication skills
• Excellent organizational skills
• Ability to communicate clearly and effectively with customers and coworkers
• Aptitude for math.

Requirements:

• Previous teller/cashier experience preferred
• Ability to stand for extended periods of time and lift up to 50 pounds
• Ability to learn and follow operation and security procedures

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Credit union membership
• Dental Insurance
• Disability Insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Vision insurance

Schedule:

Monday to Friday, 40 hours per week with varying hours
Rotating shifts
Weekends as needed
Work Location: In person

Interested applicants should apply by sending their resumes to Diane Smith, dianes@aspire.creditunion.