OPEN POSITIONS

Aspire Credit Union in Minot, ND is looking for an energetic and service-minded individual with an enthusiasm to learn while serving our members. We are now hiring a full-time Member Service Representative. This position will provide the opportunity to expand your financial knowledge through education and hands-on learning.

What will make you successful in this role?

• Providing friendly, courteous, customer service with a positive attitude. Greeting customers with a smile and acknowledging customers immediately.
• Process transactions accurately and efficiently in a fast-paced environment.
• Ask questions and employ listening and communication skills effectively to uncover customer needs and make referrals to the appropriate contacts
• Adhering to all operational, security, risk, and regulatory policies and procedures.
• Demonstrating Aspire CU service standards of accuracy, responsiveness, courtesy, partnership, and responsibility along with other service expectations.
• Working as a team by maintaining helpful and courteous interactions with others and keeping communication lines open.

Skills:

• Effective interpersonal/customer service skills
• Basic computer skills with knowledge of email functions and Microsoft Office
• Excellent verbal and written communication skills
• Excellent organizational skills
• Ability to communicate clearly and effectively with customers and coworkers
• Aptitude for math.

Requirements:

• Previous teller/cashier experience preferred
• Ability to stand for extended periods of time and lift up to 50 pounds
• Ability to learn and follow operation and security procedures

Expected Hours:

• 40 hours per week with varying hours

Aspire Credit Union in Minot, ND is looking for an energetic and service-minded individual with an enthusiasm to learn while serving our members. We are now hiring a part-time Member Service Representative. This position will provide the opportunity to expand your financial knowledge through education and hands-on learning.

What will make you successful in this role?

• Providing friendly, courteous, customer service with a positive attitude. Greeting customers with a smile and acknowledging customers immediately.
• Process transactions accurately and efficiently in a fast-paced environment.
• Ask questions and employ listening and communication skills effectively to uncover customer needs and make referrals to the appropriate contacts
• Adhering to all operational, security, risk, and regulatory policies and procedures.
• Demonstrating Aspire CU service standards of accuracy, responsiveness, courtesy, partnership, and responsibility along with other service expectations.
• Working as a team by maintaining helpful and courteous interactions with others and keeping communication lines open.

Skills:

• Effective interpersonal/customer service skills
• Basic computer skills with knowledge of email functions and Microsoft Office
• Excellent verbal and written communication skills
• Excellent organizational skills
• Ability to communicate clearly and effectively with customers and coworkers
• Aptitude for math.

Requirements:

• Previous teller/cashier experience preferred
• Ability to stand for extended periods of time and lift up to 50 pounds
• Ability to learn and follow operation and security procedures

Expected Hours:

• 15-25 hours per week with varying hours