Mastercard Debit Card

A plastic payment card issued by a financial, that can be used instead of cash or check writing when making a purchase or as an option for a cash withdraw.

Aspire has instant issue so we can immediately provide the member with a card, free of charge, after opening an account. Should a card need to be replaced, Aspire Credit Union can do so quickly. Card personalization is also available for a small fee.

Important Debit Card Numbers

Pin Change: 1-800-992-3808
Lost or Stolen: 1-800-472-3272
Activation Menu: 1-800-472-3272
Audio Response: 1-800-291-3806

*Keep in mind that you must call from the phone number you have on file with us in order to activate a card or change a PIN. (International Cardholders call:  812-647-9794).
If you use this after-hours number, please also be sure to call our office on the next business day so that a replacement card can be ordered.

Fees at ATMs

Our Aspire Credit Union Debit/ATM cards are part of the MoneyPass Network. What does this mean for you? Whenever you go to an ATM that supports Money Pass you will receive a surcharge-free transaction. If you use an Aspire Credit Union Debit /ATM card in our lobby ATM machine there will be no fees! The Moneypass website has an ATM locator to assist you in finding a surcharge-free ATM when you are traveling. If you don’t have a Debit/ATM card and are interested in getting one, stop in and any of our tellers will be able to assist you.

Information About Overdrafts

An overdraft occurs when you do not have enough money in your accounts to cover a transaction, but we pay them anyway. Currently if you do not have enough money in your account at the time of an ATM withdrawal or an everyday debit card transaction you will be declined. If you would like the Credit Union to pay these transactions on your behalf at the point of purchase you must opt-in. There will be a fee of $30 each time an overdraft transaction is paid.

**NO ATM/DEBIT CARD TRANSACTION WILL BE PAID UNTIL YOU SIGN THE OPT-IN FORM AVAILABLE AT THE CREDIT UNION.

Address Change

Please keep us in mind if you have moved! It is important that we have a correct phone number and address on file so that you can receive your statement, debit or credit card re-issues and important notices. You can change your address by mailing in a signed request, calling us, or stopping in.

Travel Notices

Give us a call or stop in before you travel, and we’ll make sure your card works while you’re away from home.

*Or Complete the form in Online Banking

Card Valet

Card Valet is a fraud mitigation and management tool that allows cardholders to control when, where, and how their card is used. This free app is available to download in the Apple or Google store. Card Valet only works for our debit cards, not our credit cards. You can have more than one card set up and/or turn your card off right away if you misplace it or see an unknown charge.

 

Benefits of Card Valet
  •  Fraud Protection – Real Time alerts keep you informed where your card is used.
  • Transaction controls allow your cards to work only in a specific location or geographic areas.
  • Turn your card “off” and no withdrawals or purchases can be approved.
  • Control Spending – Set spending limits for general use or specify thresholds by merchant types, such as gas, groceries, or retail stores.

  • Review Balances & Transactions – Monitor your finances anytime, anywhere by using the app.