Aspire Credit Union is pleased to announce the promotions of three team members whose leadership, expertise, and commitment to serving members continue to strengthen the organization’s lending team.
Alissa
Alissa Mack has been promoted to Mortgage Loan Officer. Since joining Aspire Credit Union in October 2019, Alissa has served as a Consumer Loan Processor and Collections Officer, managing delinquencies while building trusted relationships with both members and colleagues. Her dedication to service and deep understanding of lending have earned her the respect of those she works with and serves. Most recently, Alissa was recognized as ‘Best Loan Officer’ in the Minot Daily News Best of the Best awards, an honor voted on by members of the community that reflects her commitment to helping individuals and families achieve their financial goals.
“Alissa has consistently demonstrated a commitment to our members and a willingness to grow,” said Bobbi Hansen, Chief Lending Officer at Aspire Credit Union. “We are excited to welcome her to the mortgage team and know she will continue delivering exceptional service to members throughout the homebuying process.”
Kayli
Kayli Olson has been promoted to Junior Mortgage Lender. Since joining Aspire Credit Union in March 2024, Kayli has become an integral part of the mortgage team, particularly through her work with balloon mortgages. Her enthusiasm for learning and remarkable professional growth have positioned her well for expanded responsibilities. “Kayli has embraced every opportunity to develop her skills and deepen her knowledge,” shared Hansen. “Her growth over the last two years has been tremendous, and this promotion reflects both her hard work and the confidence we have in her future.”
Harmony
Harmony Wilkie has been promoted to Lead Mortgage Processor. Joining Aspire Credit Union in October 2025, Harmony brought extensive mortgage processing experience to the organization. Her expertise, collaborative approach, and commitment to efficiency have made a significant impact on the lending department and helped ensure a seamless experience for members. “Harmony’s knowledge and dedication have elevated our entire team,” shared Hansen, “She leads by example and plays a critical role in keeping our mortgage operations running smoothly.” According to Hansen these promotions represent both individual accomplishments and highlight their commitment in the future of Aspire’s lending services. “Alissa, Kayli, and Harmony each bring unique strengths, a passion for serving members, and a commitment to excellence,” said Hansen.
“Together, they represent the next chapter of leadership within our lending department. Their expertise and dedication will help propel our team forward and ensure we continue providing the personalized guidance and exceptional local service our members have come to expect.”
Please join Aspire Credit Union in congratulating Alissa, Kayli, and Harmony on their well-deserved promotions and new roles.